Contact address
Write to [email protected]. Choose a subject line that explains the request but reveals no financial details.
Privacy or account request
Provide the profile email and say what action you want. Before saved information is disclosed, corrected, or erased, we may ask you to prove control of the account.
Editorial correction
Send the page address, identify the disputed wording or calculation, and cite an up-to-date primary source for the proposed correction.
Security report
Explain which route is affected, what should happen, and how to reproduce the issue safely. Never access someone else's information or include a genuine financial document.
Information not to send
Keep statements, passwords, login codes, full account or card numbers, government identifiers, and unredacted screen captures out of email.
For suspected unauthorized activity, an account lock, an approaching payment deadline, or urgent security concerns, reach the financial institution using its verified channel. Bank-Statement.net neither accesses accounts nor represents institutions.
What to include
Identify the relevant page or profile email, briefly explain the problem, note when it happened, and describe the expected outcome.
If extraction failed, tell us the format, page count, and visible layout problem without sending the document. Accessibility reports should name the device, browser, assistive technology, and blocked task.
How requests are handled
We assess each request using its subject, supporting evidence, and relevant obligations. Correspondence does not establish financial, legal, tax, accounting, or security consulting.
The Privacy Policy covers files and profiles. Correction practices appear in the editorial standards, and service boundaries are set out in the Terms of Use.